Submissions
The raw form responses behind your audience. A contact is the deduplicated person; a submission is a single thing they filled in.
A submission is one raw form response: exactly what someone typed, kept as they sent it. It is the record behind the tidy contact row, and the two are deliberately different things.
Submissions vs contacts#
- A contact is the deduplicated person: one row per identity, with a status, a stage, tags and a referral graph. This is your audience.
- A submission is a single response to a form. It is append-only: never edited, never merged.
One contact can have many submissions: they signed up, then answered a survey, then filled in a second form. Each is preserved, so the contact stays clean while nothing anyone sent is ever lost.
Reading them#
Open a contact to see every submission behind them, with the form each came through and the answers it captured. To pull them in bulk, export your audience or read them through the API.
Next#
- Your audience: the deduplicated people submissions roll up into
- Building your signup form: what a submission captures
Common questions
What is the difference between a contact and a submission?
A contact is the deduplicated person in your audience, one row per identity. A submission is a single form response. One contact can have many submissions, and every submission is kept exactly as it came in.
If someone signs up twice, do I get two contacts?
No. The second signup is deduplicated into the same contact, but it is recorded as a second submission, so you never lose what they sent.